Transform your contact center with Conversational AI and Real-time Call Analytics Published 2022-04-18 Download video MP4 360p Download video MP4 720p Recommendations 38:02 Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks 26:38 This Is How AI Will Revolutionize The Customer Service Industry | Forbes 55:54 Gain real-time actionable insights from customer calls with AI powered call analytics | AWS Events 25:21 The Increasingly Important Role of AI in Customer Experience 1:03:14 Create an Amazon Lex-based Question and Answer Chatbot with the AWS QnA Bot Solution 30:34 Transform Your Contact Center with NICE CXone 1:24:09 VoiceBootcamp - Amazon AWS Connect - How to Build Cloud Call Center 37:57 How to optimize Amazon Transcribe for your speech to text needs - AWS Online Tech Talks 18:50 Edge computing: Transforming our lives daily 14:43 AWS re:Invent 2023: Generative call summarization in Amazon Transcribe Call Analytics 08:42 Convert Speech to Text with Amazon Transcribe | Step by Step Tutorial 26:29 AWS Summit ANZ 2023: Super-powered customer experience using Amazon Connect | AWS Events 25:56 Power BI: Realtime Call Center Performance Simulation using Python, SQL and Power BI 09:03 Basics Of Conversational AI System| Example of conversational AI | Conversational AI Chatbot 45:20 LlamaIndex Webinar: Graph Databases, Knowledge Graphs, and RAG with Wey (NebulaGraph) 22:59 10 Speech Analytics Use Cases for the Contact Centre and Beyond 08:13 5 Game-changing Generative AI Apps – With Du’An Lightfoot 20:52 Amazon Transcribe to stream Speech-to-Text with python 1:01:58 Zoom Contact Center Demo with Tradewinds, Feb 2023 Similar videos 15:13 Transform your existing contact center with AWS GenAI - AWS Machine Learning in 15 46:35 Transform contact center customer experience with generative AI 57:21 AWS re:Invent 2018: Transform the Modern Contact Center Using Machine Learning & Analytics (AIM304) 33:59 AWS re:Invent 2023 - Transform your contact center using generative AI in Amazon Connect (BIZ222) 15:18 CCI Real-time Call Analytics & Agent Assist solutions- AWS Analytics in 15 04:26 Partner demo - AWS CCI real-time call analytics & agent assist by Quantiphi 02:11 Introducing Real-Time AI by Observe.AI | Increase Conversion and Retention in Real-Time 04:51 Transform customer service with Contact Center AI 03:56 Contact Center AI Platform Customer and Agent Journey Demo 52:09 AI Powered Contact Center Analytics (Cloud Next '18) 04:13 Contact Center AI Explainer Video 59:03 Contact Center Transformation With AI 40:35 TSB Bank uncovers insights with AI-powered Contact Centre Intelligence & Analytics Solutions 27:12 Delight customers in every interaction with Contact Center AI 03:09 What is Observe.AI? | The Conversation Intelligence Platform for Contact Centers 01:30 Contact Center Transformation with AWS & Quantiphi 22:00 Improve Your Contact Center with AI and Video 01:35 How Google Contact Center AI transforms the telecommunications call center More results