The Customer Playbook | Peter Fader & Sarah Toms | Talks at Google Published 2019-01-28 Download video MP4 360p Download video MP4 720p Recommendations 50:44 Never Split the Difference | Chris Voss | Talks at Google 1:23:04 Designing a Customer-Centric Business Model 12:06 Customer Centricity: Wharton Professor Peter Fader on Prioritizing Relationships in Business 09:36 Warren Buffett explains why Berkshire reduced its big Apple stake 1:02:27 Thinking, Fast and Slow | Daniel Kahneman | Talks at Google 16:34 Why American Automakers Are Failing In China 21:57 The SaaS business model & metrics: Understand the key drivers for success 15:56 The customer isn't always right, but some customers are better than others | Peter Fader | TEDxPenn 1:27:29 Value Props: Create a Product People Will Actually Buy 1:21:05 Where Does Growth Come From? | Clayton Christensen | Talks at Google 59:26 Ali Abdaal | Feel-Good Productivity: How to Do More of What Matters to You | Talks at Google 07:28 Warren Buffett on his friendship with Charlie Munger: We never had any doubts about the other person 44:22 Jack Ma - E-commerce in China and Around the World 58:09 The Lean Startup | Eric Ries | Talks at Google 57:30 Philip Kotler: Marketing 48:28 Business Plan Writing 101: Wharton Entrepreneurship Series 56:46 How to Afford Anything | Paula Pant | Talks at Google 36:00 Customer Lifetime Value: Models, Metrics and a Multitude of Uses - Brian Bloniarz 1:09:06 The FinTech Revolution 04:52 Customer Centricity Explained Similar videos 24:11 The Customer Centricity Playbook - Peter Fader Interview 13:48 Author Talks: Peter Fader and Michael Ross share their playbook for customer centricity 44:56 Peter Fader on Customer Buying Behavior 23:23 Title: Peter Fader Joins Us To Discuss "Customer Centricity" 1:01:48 Professor Peter Fader on Customer Centricity: Wharton Lifelong Learning Tour 43:06 The Customer-Base Audit: Book Interview w/ Peter Fader 28:33 "The Customer-Base Audit" Book: Interview with Authors Peter Fader, Bruce Hardie, and Michael Ross 42:04 071: Practical Tactics to Implement a Winning Strategy Driven by Customer Lifetime Value with... 09:58 Customer Centricity: Peter Fader (Wharton School) 39:07 Subscription Stories: Ep 35 The Quantitative Side of Customer-Centricity with Wharton's Peter Fader 13:11 Why Black Friday Is Bad for Business - Wharton Prof. Peter Fader on Wharton Business Daily 38:02 Behaviors Drive Dollars | Dr. Pete Fader, Professor at Wharton School | Ep.127 - Doing it Right! 34:25 You NEED to Audit Your Customers (Here's Why) 04:09 Peter Fader, Wharton School Interview - 2023 Retail Leaders Circle MENA Summit 57:44 Customer Base Audit: The Why And How of Customer Behaviour | The Super CMO Show w/ Prof. Peter Fader 51:47 A call for Customer Centricity , a consequence of Civid19 - Pete FADER - 49:17 Peter Fader, Wharton 09:16 Peter Fader: Harpooning the type of client that can maximize value to a business More results