Power Phrases for Customer Service: Communication Skills for Nurses, Hospitality, Call Centers + Published 2016-03-18 Download video MP4 360p Download video MP4 720p Recommendations 05:59 How to Get People to Listen to You: 3 Power Phrases for the Workplace and 3 Phrases to Ditch Forever 59:36 "Don't Be Fake!" 15 Communication Skills For More Meaningful Conversations 11:55 20 Damn Good Empathy Phrases for Customer Service 13:17 FIVE PROFESSIONAL CONVERSATIONS YOU FEAR MOST--stop winging them and start winning them 13:33 Customer Service English: Calming Frustrated Customers 04:48 How to respond to put-downs, sarcasm and back-handed compliments: The FSAT Script. 12:35 Customer Service Training Video: Tips for changing how the customer sees and remembers you 13:39 The Real Reason Bullies Gossip about You at Work and How to Stop It 08:34 4 Power Phrases for Work: How to stand up for yourself | Professional communication training 03:50 Mastering Empathy in Customer Service: Top 5 Phrases and Examples 18:09 Customer Service Skills - Video Training Course | John Academy 07:36 3 Power phrases for difficult people at work--how to respond to toxic people 11:45 6 Verbal Tricks To Make An Aggressive Person Sorry 06:14 How Restaurant Staff are Supposed to Deal with a "Fussy Customer" 10:08 3 Killer Secrets for Dealing With Difficult People at Work | professional communication training 15:07 How to Deal with Difficult People | Jay Johnson | TEDxLivoniaCCLibrary 08:38 6 Tips For Improving Your Customer Service Skills | Indeed Career Tips 21:27 The Real Reason Toxic People Bully You in the Workplace and the Shockingly Simply Way to Stop it 06:27 Useful English Phrases and Tips for Call Centers #callcenterenglish #speakenglish #telephoneenglish Similar videos 03:14 3 Tips for Customer Service Professionals #1: How To Use Power Phrases in Professional Greetings 02:09 Funny customer service videos 02:45 The Right Words at the Right Time - Customer Service Recovery for Healthcare 05:32 7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1 10:13 How to give great customer service: The L.A.S.T. method 03:01 CALL CENTER TRAINING: EXAMPLES OF EMPATHY STATEMENTS 00:57 Healthcare, Hospital, Medical Office Customer Service Training 04:53 How to Use Power Phrases to Provide Superior Customer Service | Professional Communication Skills 05:22 Power Words for Customer Service 01:19 Telephone Etiquette (Good Example) 00:39 Customer Service Training - Empathy Phrases 05:50 CALL CENTER TRAINING: WORD CHOICE 03:36 Killer Words of Customer Service 09:44 How to Communicate Clearly in English for Customer Service and Call Center Jobs 04:10 Customer Service eLearning with the Soft Skills Your Call Center Needs 04:12 ACKNOWLEDGEMENT STATEMENTS FOR CUSTOMER SERVICE 1:00:44 Call Centre Helper - Webinar Replay: The Right Words And Phrases To Use With A Customer 01:59 UNLIVERSITY BASIC CALL CENTER ENGLISH PHRASES COURSE - 3/8 03:05 10 Call Center Acknowledgment, Empathy, and Reassurance Statements More results