How To Use The Right Tone of Voice | Online Call Center Agent Soft Skills Part 24 Published 2022-02-16 Download video MP4 360p Download video MP4 720p Recommendations 04:33 How to Ask Probing Questions | Online Call Center Agent Soft Skills Part 23 04:25 Why Metrics Matter for Contact Center Agents | Online Call Center Agent Soft Skills Part 26 05:30 Tone of Voice | Online Call Center Agent Soft Skills Part 4 05:32 7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1 05:49 8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5 06:58 Call Center Mock Call - Flow Guide of a Call Simulation 08:57 How to Change Tone of Voice 05:23 How to Welcome New Agents | Online Call Center Soft Skills Part 33 15:40 Social Skills Everyone Should Know 16:08 Where to Start With a Bird That HATES YOU 08:59 Voice Lesson for Call Center Agents | the basics 02:41 Tone of Voice in Customer Service | Understanding with Unbabel 05:04 Call Mirroring to Build Rapport | Online Call Center Agent Soft Skills Part 14 02:18 What Are Soft Skills? 25:06 Voice Feminization for ABSOLUTE BEGINNERS | How to Get Started Now 04:49 Do and Don’t Phrases for Contact Center Agents | Online Call Center Agent Soft Skills Part 25 04:27 5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent Soft Skills Part 2 07:34 Practicing Voice-Over on Your Own 06:30 Improve Your Speaking Similar videos 05:33 How To Handle Foreign Accents | Online Call Center Agent Soft Skills Part 27 04:34 Managing Silent Gaps In Calls | Online Call Center Agent Soft Skills Part 19 06:04 Active Listening Exercises | Online Call Center Agent Soft Skills Part 20 04:14 10 Tips for New Customer Service Agents | Online Call Center Agent Soft Skills Part 17 05:28 How to Handle Stress | Online Call Center Agent Soft Skills Part 10 05:15 How to Greet Callers | Online Call Center Soft Skills Part 29 09:59 How to speak so that people want to listen | Julian Treasure | TED 05:30 How to Put Callers on Hold | Online Call Center Agent Soft Skills Part 9 05:57 How To Get The Most From Coaching Sessions | Online Call Center Agent Soft Skills Part 11 05:21 Effective Questioning | Online Call Center Agent Soft Skills Part 6 More results