Essential skills for a customer success manager in B2B SaaS Published 2021-05-13 Download video MP4 360p Download video MP4 720p Recommendations 15:12 Dashly, Drift and Intercom Chatbots: Detailed Comparison 04:50 Customer Success Manager career path, skills, and responsibilities 06:26 KPIs for Customer Success 09:22 What does CUSTOMER SUCCESS do?! 22:04 7 Customer Success Secrets from “The Churn Whisperer” Greg Daines 12:45 Top 5 Activities of a Great SaaS Customer Success Manager 09:55 What is a CUSTOMER SUCCESS MANAGER? 06:35 UPS To Cut 12,000 Jobs 05:34 What Is Customer Engagement? 13:38 The 8 Must-Have Tools for Flawless Customer Success 08:27 Top 7 Customer Success Metrics You Should Measure 01:59 CSM Daily | A Day of a Customer Success Manager at monday.com 10:12 How to get into Customer Success 09:55 What's The Customer Success Manager Interview Process Like? 16:21 How To Self Study FAST 05:39 What Is a Marketing Funnel? Funnel Levels 03:45 Day in the life of a Customer Success Manager 12:41 A Day in the Life of a CUSTOMER SUCCESS MANAGER 05:53 TOP-9 Tools for Marketing Funnel. Martech Stack recommended by experts Similar videos 04:06 Tips Every Customer Success Manager In The SaaS Industry Should Know 20:41 Top 10 CSM Skills Hiring Managers Look For 07:36 Сustomer Success Manager in B2B SAAS: term, role, metrics and clients 14:21 Customer Success Manager career path, skills, and responsibilities. 2023 Edition! 09:09 5 skills to get you hired as a CSM 00:16 Efficiency hacks for customer success managers 03:54 Success Bound #1: Why is Customer Success technology indispensable for B2B SaaS companies? 🤔 00:59 Part 1. How I would approach a customer success manager presentation/task 00:56 How to learn about customer success 01:32 What Is A Customer Success Manager, And Why Are They SO Important For Tech Companies? 11:22 How to Answer Customer Success Manager Interview Questions (with examples!) - A CSM Professional 02:15 Skills required to be a Customer Success Manager | By Laura Meyer 08:12 What Is SaaS Experience For Customer Success Jobs? More results